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All USA Health employees should have received an email containing a link and instructions on how to complete the online employee opinion survey.

Published Aug 18th, 2020

You’ve heard that USA Health wants to hear from you, and now the time has come to respond.

All USA Health employees should have received an email containing a link and instructions on how to complete the online employee opinion survey. The survey will be available to you until Sept. 8.

To locate the email in your inbox, search for sender “Press Ganey on behalf of USA Health” or the subject line “USA Health Employee Voice Survey 2020.” The survey can also be accessed on the Press Ganey website.

This survey builds upon the momentum from the initial USA Health employee engagement survey in 2018. That survey resulted in positive changes for the health system, including the implementation of executive rounding and daily safety huddles to increase communication. USA Health also launched a weekly internal newsletter, the USA Health Insider, to keep employees up to date on health system news, new hires and employee recognitions.

“When we conduct these surveys, the results don’t get put on a shelf,” said Owen Bailey, MHA, FACHE, chief executive officer of USA Health. “We recognize that many of the best ideas for improvement come from those on the front lines.”

Bailey emphasized that responses to the survey will remain confidential. Press Ganey will receive and protect the response data, sharing only anonymous results with health system leaders, he said.

As a thank-you to employees who complete the survey, USA Health will provide vouchers for a cookie that can be redeemed at the hospital cafeterias.

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