USA Health recognizes you! Nov. 9 edition
USA Health regularly recognizes employees for going above and beyond in their care of patients and customer service.
NSICU wins Most Consistent Score
In the fourth quarter, the neuroscience intensive care unit at University Hospital won the Most Consistent HCAHPS score based on a national, standardized survey of patient perspectives, the Hospital Consumer Assessment of Healthcare Providers and Systems survey.
The unit won the Sapphire Award, having met the goal of reaching the 75th percentile. It achieved two months of consecutive data for the Overall Rating of Care composite, scoring 98 percent in August and September.
Sutherland named Kudos winner
Erica Sutherland, L.P.N., who works in Internal Medicine for the Ambulatory Division, has been named the Kudos winner for October. Sutherland goes above and beyond in providing high quality patient care and customer service.
Lindsey named Employee of the Quarter
Taryn Lindsey, R.N., was named employee of the quarter at University Hospital. Lindsey is the working supervisor for the Burn Center, Wound Services, CCU and PICC. She was nominated by a co-worker for her dedication and helpfulness. Lindsey received a certificate of recognition and a gift card.
Carpenter named Employee of the Month
Lesa Carpenter, Ed.S., M.Ed., LBSW, a social worker at the Mitchell Cancer institute, has been named employee of the month for October. Among the comments made in her nomination: “Lesa displays patience, empathy, a caring attitude and clear communications in dealing with the patients and their families.” “She exhibits teamwork every day by handling a multitude of patient assistance-related issues and referrals from numerous departments.”
Blood drive drawing winner announced
Hilary Bolton, who works in Interventional Radiology is the winner of the blood drive drawing at University Hospital.
Would you like to suggest a co-worker for recognition? Submit your nomination online using the Employee Recognition Nomination form.
