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USA Health Recognizes You: May 30

USA Health regularly recognizes employees for going above and beyond in caring for patients and providing high-quality customer service.

Published May 29th, 2023

Units win awards for patient satisfaction scores

During the second quarter, several hospital departments won awards based on a national, standardized survey of patient perspectives, the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

Two departments won the Ruby Award, having met the goal of reaching the 75th percentile for Overall Rating of Care for all three months during the second quarter. 

Neonatal Intensive Care Unit (Children’s & Women’s Hospital)
Oncology (University Hospital)

 
The following units won the Sapphire Award, having met the goal of reaching the 75th percentile for Overall Rating of Care for two months during the second quarter.

Women’s Critical Care Unit / High-Risk OB (Children’s & Women’s Hospital)
Mother-Baby (Children’s & Women’s Hospital)
Pediatric Emergency Department (Children’s & Women’s Hospital)
Labor and Delivery (Children’s & Women’s Hospital)

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